Privacy Policy

LEGAL DISCLAIMER

At Jourdan Mateus, I am committed to protecting your privacy. This Privacy Policy outlines how I collect, use, disclose, and safeguard your personal information.

INFORMATION I COLLECT

I may collect the following types of personal information:

Personal Information: Name, email address, phone number.
Booking Information: Travel preferences, destination, dates of travel, and payment information.
Communication Data: Information exchanged through emails, phone calls, or chat messages.

HOW I USE YOUR INFORMATION

I may use your personal information for the following purposes:

Processing Bookings: To process your travel bookings and provide related services.
Customer Support: To respond to your inquiries and provide customer support.
Marketing and Promotions: To send you relevant offers and updates.
Improving My Services: To analyze customer behavior and improve my services.

SHARING YOUR INFORMATION

I may share your personal information with third-party service providers who assist me in operating my business, such as:

Airlines
Hotels
Car rental companies
Travel insurance providers

I will only share the necessary information to fulfill their specific functions.

DATA SECURITY

I implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

YOUR RIGHTS

You may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights or for any privacy-related questions, please contact me.

CHANGES TO THIS PRIVACY POLICY

I may update this Privacy Policy from time to time. I will notify you of any significant changes by posting a notice on my website or by sending you a direct notification.